KNOVA provides intelligent customer experience solutions that maximize the
value of every interaction throughout the customer lifecycle.
KNOVA's knowledge-powered suite of
self-service, contact center, forums and help desk applications automates the most
critical part of customer service - actually resolving the case.
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"KNOVA offers innovative technology and thought leadership that can revolutionize the way companies approach assisted and unassisted customer support."
VP of Technology Research, SSPA
» Read the Press Release